The technical consultant role focuses on providing pre and post-sales technical advice to clients with an emphasis on legal-based solutions, including:

• Document management, collaboration and security solutions
• Document automation and collaboration software
• Case & matter management solutions
• Contract management & AI technologies

Main Responsibilities

• Leveraging your consultative problem-solving skills, ideate, design and implement solutions for the client base
• Provide both pre and post-sales technical consultancy to existing and prospective clients
• Deliver consulting services spanning the full breadth of services, inc. analysis, system design, software implementation and configuration, project management, training, documentation and support 
• Agree on technical aspects of new installations and the upgrade of existing solutions with clients
• Self-study to increase knowledge of the technical landscape and assist with the research of new business development opportunities
• Attend and present at external client meetings and events

Skills Required

• Strong communication and client-facing skills
• Ability to handle multiple projects and engagements at any one time
• Ability to work autonomously and harmoniously within a team structure
• An excellent grounding in Microsoft operating systems, Microsoft SQL Server database, Microsoft Exchange, Active Directory, Microsoft Office, IIS and SharePoint