Join a seed funded start up as the inaugural Integrations Specialist/ API Engineer - previous experience in integration of PMs/ DMS is essential. This firm has an automation first approach, powered by AI, and is already transforming legal practice.

The firm are building an exceptional team, from Engineering Lead to GTM team and Legal Engineers for each practice area. Growing rapidly with a scalable roadmap, you will be a key part of this new team, building the success of the solution and exceeding customer satisfaction. In this crucial role, you will own the full integration lifecycle from post sale to go live.

About the Role

• End-to-end ownership of customer integrations: scoping, configuration (auth, tenant validation, allow listing, permissions, document store setup), sandbox and live testing, and delivery

• Scope integration approaches for new CMS partners, prototype solutions, and hand clear technical requirements to Engineering for product enhancement

• Manage strategic vendor relationships — securing API access, isolating issues, surfacing undocumented behaviour, and negotiating workarounds when standard paths fall short

• Debug production integration issues by tracing logs, pinpointing the failure layer (our side, vendor side, or customer config), and routing to Engineering with a clean diagnosis

• Build the assets that scale delivery: implementation playbooks, vendor setup guides, troubleshooting matrices, readiness checklists, and CS handoff notes

• Feed patterns from customer integrations back to Engineering as product requirements

About You

• Skills in building, configuring, and debugging production API integrations in legal technology - conveyancing is ideal

• End-to-end implementation ownership, not just building integrations, but driving them to completion with customers

• Skills in scripting, data transformation, and API orchestration

• Comfort working with webhooks and debugging common failure modes (expiry, missed events, config drift)

• Experience mapping data across systems that model the same concepts differently

• Strong communication skills across customer calls, vendor negotiations, and internal co-ordination

• Genuine interest in legal technology and how law firms operate

Preferred

• Direct experience with legal tech platforms, especially in conveyancing

• iPaaS or integration platform experience

• A track record of creating implementation documentation and runbooks that other teams actual use

• SQL familiarity and ability to reason about how integration data flows into a data warehouse

• On-prem and hybrid deployment experience (self-hosted systems, firewall rules, VPNs)

• Multi-tenant integration management across hundreds of accounts

• Experience building observability and alerting for integrations at scale