Role Summary

As Senior Sales Engineer, you’ll act as the technical bridge between our product and prospective law-firm customers. Your primary responsibility will be to support the sales team with deep product knowledge, deliver technically credible demos / proof-of-concepts, address technical questions, and architect solutions that align with prospective clients’ workflows, data structures, and compliance requirements. You will play a key role in sales cycles — particularly consultative, enterprise-level deals — helping to position us as the growth platform of choice for mid-market and large law firms.

Key Responsibilities

- Pre-Sales Engineering & Demos: Lead and deliver technical demonstrations, product walk-throughs, proof-of-concept (POC) sessions, workshops, and pilot implementations for prospective clients.

- Solution Architecture: Work with prospects to understand their existing systems (e.g. email servers, email/calendar integrations, firm data models, privacy/compliance requirements) and design scalable, secure integrations and configurations using our product.

- Technical Consultations: Address technical questions and objections, including data security, migration, compliance, integration capability, scalability, and custom workflows.

- Customisation & Implementation Support: Guide onboarding and early setup, help configure custom fields, workflows, tags, segmentation, pipeline definitions, data enrichment rules, and “Who-Knows-Who” / relationship-mapping features.

- Cross-Functional Collaboration: Work closely with Sales, Customer Success, Product, and Engineering teams — feeding back real customer requirements, shaping product road-map, and ensuring smooth hand-off from sales to implementation.

- Thought Leadership & Trust Building: Act as a trusted advisor to prospective clients (senior partners, BD/marketing leads, IT-management), presenting industry best practices for legal-industry adoption, data hygiene, and firm-wide collaboration.

- Supporting Enterprise Sales Cycle: Support complex, multi-stakeholder sales cycles typical in law firms — from initial interest through to contract signing and long-term strategic adoption.

Required Qualifications & Experience

- 5+ years in a technical pre-sales / sales-engineering / solutions-engineering / enterprise-sales-enablement role — ideally in B2B SaaS / vertical SaaS or legal-tech.

- Strong understanding of SaaS products, data integration, APIs, data security/compliance, and enterprise deployment models.

- Demonstrable experience delivering technical product demos, POCs, or implementations to enterprise customers; ideally working with professional-services firms (e.g. legal, consulting, finance) or other heavily regulated industries.

- Excellent communication skills — able to speak credibly with both technical and non-technical stakeholders (e.g. IT, BD / marketing, firm partners).

- Ability to quickly grasp domain-specific challenges — notably the workflows, privacy/compliance and collaboration requirements of law firms.

- Consultative mindset with strong problem-solving skills; ability to design tailored solutions that meet clients’ operational, compliance, and growth needs.

- Willingness to travel occasionally (if required for client workshops / onboarding) and work across time zones if supporting global clients.

- Bonus: prior exposure to legal-tech products for professional services, or experience selling to law firms / regulated professional services firms.

What Success Looks Like (First 6–12 Months)

- Deliver compelling technical demos and POCs that result in successful enterprise sales closures.

- Efficiently onboard first wave of new clients, ensuring positive configuration and integration of our products into their workflows — leading to quick time-to-value.

- Build a repeatable playbook for technical sales and onboarding for enterprise law-firm clients.

- Provide structured feedback to Product to influence roadmap (integrations, compliance features, custom workflows) based on market needs.

- Establish strong credibility with prospective and seeded clients — becoming a trusted technical advisor for law-firm BD, marketing, and IT leadership.

What we Offer

- Opportunity to join a high-growth, well-funded legal-tech company with global expansion plans.

- A chance to redefine workflows for professional services — helping law firms transform relationship data into real growth.

- Collaborating with a cross-functional, international team (Sales, Product, Engineering) — influencing product direction and client success stories.

- Exposure to enterprise-level legal-industry clients across multiple geographies — complex and high-impact selling and implementation cycles.

- Competitive compensation, often combining base salary, commissions / incentive structuring, and career growth opportunities as the company scales (for senior hires).